{"id":20953,"date":"2024-04-17T06:07:06","date_gmt":"2024-04-17T06:07:06","guid":{"rendered":"https:\/\/scales4u.pt\/?page_id=20953"},"modified":"2024-06-04T06:54:59","modified_gmt":"2024-06-04T06:54:59","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/scales4u.pt\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<h1>\n\t\tReturn Policy\n\t<\/h1>\n\t<nav id=\"breadcrumbs\" aria-label=\"Breadcrumbs\"><a href=\"https:\/\/scales4u.pt\/en\/\">HomeCasaHogar<\/a> \/ Return Policy<\/nav><h2>\n\t\tReturn Policy\n\t<\/h2>\n\t<p>Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u)<\/p>\n<p>Thank you for choosing Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u). We are committed to ensuring your satisfaction with our products. If, for any reason, you need to return an item, please carefully read our returns policy.<\/p>\n<h5>\n\t\tGeneral Return Conditions:\n\t<\/h5>\n\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>a)<\/strong> The customer has the right to return any item purchased from Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Scales4u) within 14 days of purchase, in accordance with Portuguese consumer protection laws.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>b)<\/strong> The product must be returned in the same condition as received, including original packaging, manuals, accessories, and any items provided with the product.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>c)<\/strong> Returns of products damaged by the customer will not be accepted.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>d)<\/strong> Customized or made-to-order products are not eligible for return unless there are manufacturing defects.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<h5>\n\t\tReturn Procedure:\n\t<\/h5>\n\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>a)<\/strong> To initiate the return process, the customer must contact our customer support service via email at <a href=\"mailto:geral@scales4u.pt\">geral@scales4u.pt<\/a> or by phone at <a href=\"tel:+351962806686\">+351 962 806686<\/a> to obtain instructions on how to<br \/>proceed.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>b)<\/strong> The customer will be responsible for the shipping costs associated with returning the product, except in cases where the product is being returned due to manufacturing defects.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>c)<\/strong> Refunds will be processed within 14 business days after receipt of the returned product and verification of its condition.<\/p>\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<h5>\n\t\tRefunds:\n\t<\/h5>\n\t\t<ul>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>a)<\/strong> The refund will be issued to the same payment method used for the original purchase, unless otherwise agreed with the customer.<\/p>\n\t\t\t<\/li>\n\t\t\t\t\t<li>\n\t\t\t\t\n\t\t<p><strong>b) <\/strong>The amount to be refunded will be the original price of the product, excluding any shipping costs associated with the purchase.<\/p>\t\t\t\n\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<h5>\n\t\tCustomer Support:\n\t<\/h5>\n\t<p>For any questions or additional assistance, please contact our customer support service via email at <a href=\"mailto:geral@scales4u.pt\">geral@scales4u.pt<\/a> or by phone at <a href=\"tel:+351962806686\">+351 962 806686<\/a>.<\/p>\n<p>Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) reserves the right to change this returns policy at any time without prior notice. All changes will be posted on this page.<\/p>\n<p>Last Updated: 03.04.2019<\/p>\n<p>This returns policy is governed by the laws of Portugal.<\/p>\n<h2>\n\t\t&#8220;Leaders in Weighing&#8221;\n\t<\/h2>\n\t<p>Explore our collection of featured scales, chosen to meet your weighing needs with precision and durability.<\/p>\n\t\t\t<a href=\"https:\/\/scales4u.pt\/en\/shop\/\" target=\"_self\" rel=\"noopener\">\n\t\t\t\t\t\t\tShop Now\n\t\t\t<\/a>","protected":false},"excerpt":{"rendered":"<p>Return Policy HomeCasaHogar \/ Return Policy Return Policy Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u). We are committed to ensuring your satisfaction with our products. If, for any reason, you need to return an item,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-20953","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return Policy | Scales4u |Trading as Scales4u<\/title>\n<meta name=\"description\" content=\"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scales4u.pt\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy | Scales4u |Trading as Scales4u\" \/>\n<meta property=\"og:description\" content=\"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros\" \/>\n<meta property=\"og:url\" content=\"https:\/\/scales4u.pt\/en\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Scales4u\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/scales4u.pt\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-04T06:54:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/scales4u.pt\/en\/return-policy\/\",\"url\":\"https:\/\/scales4u.pt\/en\/return-policy\/\",\"name\":\"Return Policy | Scales4u |Trading as Scales4u\",\"isPartOf\":{\"@id\":\"https:\/\/scales4u.pt\/en\/#website\"},\"datePublished\":\"2024-04-17T06:07:06+00:00\",\"dateModified\":\"2024-06-04T06:54:59+00:00\",\"description\":\"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros\",\"breadcrumb\":{\"@id\":\"https:\/\/scales4u.pt\/en\/return-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/scales4u.pt\/en\/return-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/scales4u.pt\/en\/return-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"HomeCasaHogar\",\"item\":\"https:\/\/scales4u.pt\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/scales4u.pt\/en\/#website\",\"url\":\"https:\/\/scales4u.pt\/en\/\",\"name\":\"Scales4u\",\"description\":\"Weighing Equipment &amp; Accessories\",\"publisher\":{\"@id\":\"https:\/\/scales4u.pt\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/scales4u.pt\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/scales4u.pt\/en\/#organization\",\"name\":\"Scales4u\",\"url\":\"https:\/\/scales4u.pt\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/scales4u.pt\/en\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Scales4u\"},\"image\":{\"@id\":\"https:\/\/scales4u.pt\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/scales4u.pt\/\",\"https:\/\/www.instagram.com\/scales4u.pt\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return Policy | Scales4u |Trading as Scales4u","description":"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/scales4u.pt\/en\/return-policy\/","og_locale":"en_US","og_type":"article","og_title":"Return Policy | Scales4u |Trading as Scales4u","og_description":"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros","og_url":"https:\/\/scales4u.pt\/en\/return-policy\/","og_site_name":"Scales4u","article_publisher":"https:\/\/www.facebook.com\/scales4u.pt\/","article_modified_time":"2024-06-04T06:54:59+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/scales4u.pt\/en\/return-policy\/","url":"https:\/\/scales4u.pt\/en\/return-policy\/","name":"Return Policy | Scales4u |Trading as Scales4u","isPartOf":{"@id":"https:\/\/scales4u.pt\/en\/#website"},"datePublished":"2024-04-17T06:07:06+00:00","dateModified":"2024-06-04T06:54:59+00:00","description":"Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros","breadcrumb":{"@id":"https:\/\/scales4u.pt\/en\/return-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/scales4u.pt\/en\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/scales4u.pt\/en\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"HomeCasaHogar","item":"https:\/\/scales4u.pt\/en\/"},{"@type":"ListItem","position":2,"name":"Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/scales4u.pt\/en\/#website","url":"https:\/\/scales4u.pt\/en\/","name":"Scales4u","description":"Weighing Equipment &amp; Accessories","publisher":{"@id":"https:\/\/scales4u.pt\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/scales4u.pt\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/scales4u.pt\/en\/#organization","name":"Scales4u","url":"https:\/\/scales4u.pt\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/scales4u.pt\/en\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Scales4u"},"image":{"@id":"https:\/\/scales4u.pt\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/scales4u.pt\/","https:\/\/www.instagram.com\/scales4u.pt\/"]}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/scales4u.pt\/en\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Return Policy HomeCasaHogar \/ Return Policy Return Policy Returns Policy of Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u) Thank you for choosing Joaquim Gabriel De Barros Rodrigues Unipessoal Lda (Trading as Scales4u). We are committed to ensuring your satisfaction with our products. If, for any reason, you need to return an item,&hellip;","_links":{"self":[{"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/pages\/20953"}],"collection":[{"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/comments?post=20953"}],"version-history":[{"count":13,"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/pages\/20953\/revisions"}],"predecessor-version":[{"id":23050,"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/pages\/20953\/revisions\/23050"}],"wp:attachment":[{"href":"https:\/\/scales4u.pt\/en\/wp-json\/wp\/v2\/media?parent=20953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}